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Support Center of Video Convert Master
You can email us to get helps, or browse online support articles to get quick answers.

Registration Problems
Retrieve registration key code if you're encountering one of the following: email us
1: The key code of the product you purchased is lost.
2: You already purchased the program, but didn't receive the key code.
Tips: Please send us the software name and your purchase information (such as invoice number, order number) ,and where you placed the order (ShareIt or PayPal ). We will give you the registration key within one business day after confirmed it.

Technical Support
If you're experiencing any problems or difficulties when using Video Convert Master, please get help via the following approaches:

1. Check the answers from the questions asked frequently:
Tech FAQs
Other FAQs

2. Directly to contact our Technical Support Team for questions about our software via: support@video-convert-master.com

Sales and General Enquiries
1. You can enter Purchase FAQs to get solution for purchase problem.
2. Directly to contact our Sales Support Team for questions about our software via: support@video-convert-master.com

Help Document
Video Convert Master User Manual (2,500K)
Video Convert Master Interface Introduction (728K)
Convert VCD DVD Step by step (1,085K)
Convert VCD DVD SVCD FAQ (193K)

Learning Center
You can enter Learning Center to refer and use these information, articles and techniques in multimedia solutions.